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Describe the type of issue you are trying to understand. Do not provide names, account identifiers, evidential material, personal information or sensitive operational details.

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Ask “What should I preserve from a suspicious email?” rather than pasting the email, addresses or case circumstances.

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What the later AI layer should return

  • A concise answer grounded in approved IF Digital material.
  • Direct citations and links to the cards used.
  • Suggested next questions or a relevant pathway.
  • Clear limits, uncertainty and escalation points.