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Payments & Banking Operational Explainer

Why are gift cards and vouchers attractive in fraud?

They turn an ordinary purchase into a transferable code or stored balance that can be sent, copied, resold or redeemed quickly. That utility explains their use in fraud but does not make every purchaser complicit or the value untraceable.

The code separates purchase from benefit

An offender can instruct a victim to buy value and disclose the code, after which another account redeems or exchanges it without another movement through the victim's bank. Cash purchase and limited verification may reduce some identity records.

Retailers and issuers can still retain till, payment, activation, delivery, account, endpoint and redemption evidence.

Reconstruct instruction to final value

Align messages and calls with purchase, code transfer, redemption, orders and fulfilment. Preserve codes, receipts, accounts and timestamps, and consider freezing unused value without losing history.

Separate the deceived purchaser, code recipient, intermediary, redeemer and final beneficiary. The transaction chain and evidence of knowledge matter more than the payment product alone.

The point to remember

Gift cards accelerate transferable value; trace the instructions, purchase, code movement and redemption before identifying each participant.

Reference: PAY-132Payments & Banking